Melior Legal Pty Ltd - Privacy Policy

 Melior Legal Pty Ltd (Melior Legal) recognises that your privacy is important and it is committed to protecting the personal information we collect from you. The Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles and registered privacy codes govern the way in which Melior Legal must manage your personal information. This policy sets out how Melior Legal collects, uses, discloses and otherwise manages your personal information.

Types of information collected

Melior Legal may collect and hold personal information about you, being information that can identify you, and is relevant to providing you with the services you are seeking. The kinds of information Melior Legal typically collects include name, title, gender, address, phone number, facsimile number, email address, bank account details, place and type of business and other information relevant to providing you with the services you are, or someone else you know is, seeking.

Method of collection

Personal information will be collected directly from you by using any of our standard forms, over the internet, by way of email or through a telephone conversation with you. Melior Legal may also collect personal information about you from third parties acting on your behalf.

There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. Melior Legal will usually notify you about these instances in advance or, where that is not possible, as soon as reasonably practicable after the information has been collected.

Purpose of collection

The personal information that Melior Legal collects and holds about you depends on your interaction with us. We collect, use and hold your personal information for the purposes of:

  • providing legal services to you or someone else you know;
  • providing you with information about other services that Melior Legal offers that may be of interest to you;
  • providing you with information relevant to your type of business or other area of expertise or interest;
  • providing you with the opportunity to meet other people and attend seminars and conferences in your type of business, or other areas of expertise or interest;
  • nominating you for third party awards or recognition;
  • facilitating our internal business operations, including the fulfilment of any legal requirements;
  • seeking your feedback about the services provided by Melior Legal including through participation in and input into market surveys;
  • analysing the services provided by Melior Legal and customer needs with a view to improving those services; and
  • contacting you to provide a testimonial for Melior Legal.

Failure to provide information

If the personal information you provide to Melior Legal is incomplete or inaccurate, Melior Legal may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Internet users

If you access our website, Melior Legal may collect additional personal information about you in the form of your IP address or domain name. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to the privacy policies and procedures of Melior Legal.

Use and disclosure

Melior Legal only uses or discloses personal information about you for the purposes for which it was collected. We may disclose personal information about you to:

  • third party service providers, who assist Melior Legal in operating its business (including credit reporting bodies, technology service providers and providers who help us carry out the functions listed in the Purpose of collection section of this policy), and these service providers may not be required to comply with our privacy policy;
  • a purchaser of the assets and operations of the business of Melior Legal, provided those assets and operations are purchased as a going concern, and
  • any related entities and other organisations with whom Melior Legal has affiliations so that those organisations may provide you with information about services and various promotions.

In some circumstances, the law may permit or require Melior Legal to use or disclose personal information for other purposes.

Security

Melior Legal stores your personal information in different ways, including in electronic form. The security of your personal information is important to Melior Legal. Melior Legal takes reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.

Access and correction

You may request access to personal information Melior Legal holds about you, by making a written request. Melior Legal will respond to your request within a reasonable period. Melior Legal may charge you a reasonable fee for processing your request but not for making a request for access.

Melior Legal may decline a request for access to personal information in circumstances prescribed by the Privacy Act and, if we do, we will provide you with a written notice that sets out the reasons for the refusal unless it would be unreasonable to provide those reasons.

If, after receiving access to your personal information, you believe the personal information Melior Legal holds about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.

If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal, unless it would be unreasonable to provide those reasons, and provide you with a statement regarding the mechanisms available to you to make a complaint.

Complaint and feedback

If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a privacy code that applies to Melior Legal, please contact the Privacy Officer and Melior Legal will take reasonable steps to investigate the complaint and respond to you. If you are not happy with Melior Legal’s response, you may complain directly to the Australian Information Commissioner.

If you have any queries or concerns about our privacy policy or the way we manage your personal information, please contact Melior Legal’s Privacy Officer at:

Street address: Unit 1603/53 Labouchere Road, South Perth, Western Australia, 6151

Email: admin@meliorlegal.com.au

Telephone: +61 414 356 518

More information

For more information about privacy in Australia, you can visit the website of the Australian Information Commissioner at www.oaic.gov.au.

Last updated: 21 September 2026